Strategy and Development Director
To focus on the continuous improvement of our processes and service, and support this with internal training and development. I also look after our ICU (Intensive Care Unit) to ensure a smooth on-boarding experience for new buildings, and am responsible for ensuring that we exceed industry standards in every aspect of our service delivery.
Music, music and more music! I play guitar and ukulele and am always making the most of the wide range of arts and cultural events that Manchester City Centre has to offer.
I can sing (well, rap!) the full 15-minute version of Rappers Delight by The Sugar Hill Gang without prompting! In fact, I know the lyrics to most songs (even the ones I hate) which makes me a really annoying person to have in the car!